Home » Our Proven Process Our Proven Process Initial Call Your story Understanding your family's needs Schedule an in-home or virtual visit In-Home Meeting Set up routine Define family goals Caregiver preferences Peace of mind Create Custom Plan Create profile and calendar Caregiver matching Share profiles of caregivers for review Initiation of Services Meet & greet Confirm caregiver & backup caregiver Send formal calendar Official start care for your family Ongoing Support Reviews & check-ins Ongoing caregiver training Billing and payroll Backup care if needed Initial Call Your story Understanding your family's needs Schedule an in-home or virtual visit In-Home Meeting Set up routine Define family goals Caregiver preferences Peace of mind Create Custom Plan Create profile and calendar Caregiver matching Share profiles of potential caregivers for review Initiation of Services Meet & greet Confirm full-time caregiver along with your backup caregiver Send formal calendar Officially start care for your family Ongoing Support Reviews & check-ins Ongoing caregiver training Billing and payroll Backup care if needed